SHIPPING & RETURNS
SHIPPING & RETURNS
Domestic Shipping: Typically 3-7 business days (depending on location).
International Shipping: Varies based on destination; typically 7-14 business days.
RETURN POLICY
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Return Timeframe: You have 7 days from the date of receiving your order to request a return.
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Condition of Products: Products must be in unused and unwashed condition with all original tags intact to be eligible for return.
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Return Request: All returns must be pre-approved by our customer service team. Please contact us at cs@craftersapparel.com for a Return Authorization (RA) number.
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Restocking Fees: Returns may be subject to a restocking fee of up to 20% depending on the product condition and reason for return.
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Return Shipping Costs: The customer is responsible for the cost of return shipping unless the return is due to an error by Crafters Apparel (e.g., incorrect or damaged items).
Non-Returnable Items:
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Products that are worn, washed, or printed are not eligible for return.
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Custom-made or Special Orders (SMU products) are not returnable under any circumstances.
DEFECTIVE MERCHANDISE
If you receive defective merchandise, please contact Crafters Apparel customer service at cs@craftersapparel.com within 7 days of receipt. We will review your claim and process a replacement or refund depending on the situation.